Astflick Group Ltd trading as Medical Sutures (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect personal data when you use www.medicalsutures.co.uk (“our Site”).

Astflick Group Ltd trading as Medical Sutures is the data controller responsible for your personal data.

Registered in England & Wales.

Company Number: 05950580.

This Privacy Policy applies only to your use of our Site.

Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. Please review their policies separately.

You have the following rights under UK GDPR:

• The right to be informed about how your data is used.
• The right of access to your personal data.
• The right to rectification of inaccurate data.
• The right to erasure where legally applicable.
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• Rights relating to automated decision-making and profiling.

If you believe your data has been handled incorrectly, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Depending on how you interact with our Site, we may collect:

• Name.
• Business or company name.
• Job title.
• Email address.
• Telephone number.
• Business address and postcode.
• IP address.
• Browser type and version.
• Operating system.
• Website usage data including pages visited, referring URLs and timestamps.

We process personal data only where we have a lawful basis, including:

• Contractual necessity – to process orders and provide services.
• Legal obligation – accounting, tax and regulatory requirements.
• Legitimate interests – operating and improving our business, fraud prevention and customer service.
• Consent – where required for marketing communications.

We use personal data to:

• Manage customer accounts.
• Process and fulfil orders.
• Provide delivery updates and transactional communications.
• Respond to enquiries.
• Improve website performance and security.
• Send marketing communications only where consent has been given.
• Request feedback or reviews relating to completed orders.

We retain personal data only for as long as necessary:

Data is securely deleted or anonymised when no longer required.

Personal data is stored securely within the UK and European Economic Area (EEA).

Security measures include:

• Firewalls and intrusion detection.
• PCI-compliant payment processing.
• Regular security updates.
• Staff training on data protection.
• Access controls and monitoring.

We may share personal data with trusted third-party processors where necessary, including:

All processors are required to comply with UK GDPR and process data only on our instructions.

We may also disclose data where legally required.

If our business or part of it is sold or transferred, relevant personal data may be transferred to the new owner for the same purposes set out in this policy.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link in emails.
• Contacting us directly.

Preference services such as TPS, CTPS and MPS may help reduce unsolicited marketing but do not override consent you have given.

Our Site uses cookies. Please refer to our Cookie Policy for full details of how cookies are used and how you can manage your preferences.

You may request access to your personal data at any time.

For privacy-related enquiries, please contact us via the website.

We may update this Privacy Policy from time to time. The latest version will always be published on our Site.